Logistics Account Coordinator: Client Service & Growth

Transportation Insight, LLC; Denver, Northern (CO, KY); Hybrid; USD 42,000 - 58,000; Full time

Job summary

Transportation Insight, LLC is seeking an Account Coordinator to support day-to-day tasks for the accounts assigned to them and their team, maintaining daily contact with customers and acting as the face of NTG to our customer operations teams.

The role emphasizes load-board management, timely updates, and ensuring proper load coverage. A Bachelor’s degree is preferred; 1 year in logistics is strongly preferred; strong communication and MS Office skills are required.

Qualifications

• Bachelor's degree in Business or related field preferred but not required.
• 1 year of transportation or logistics experience strongly preferred.
• Strong communication and negotiation skills.

Responsibilities

• Act as the front-line resource to provide customer service on the assigned account(s).
• Manage assigned account(s) load-board; ensure prompt build and activation of loads.
• Provide updates throughout transit and confirm proof of delivery with customers.
• Communicate with Account Managers and Operations Leads about growth opportunities.
• Respond to customer emails within the expected time window.

Skills

Customer service

Communication

Detail-oriented

Team player

MS Office

Excel

Education

Bachelor's degree preferred

Tools

MS Office

Microsoft Excel

Job description

Transportation Insight, LLC is seeking an Account Coordinator to support day-to-day tasks for the accounts assigned to them and their team, maintaining daily contact with customers and acting as the face of NTG to our customer operations teams.

The role emphasizes load-board management, timely updates, and ensuring proper load coverage. A Bachelor’s degree is preferred; 1 year in logistics is strongly preferred; strong communication and MS Office skills are required.