Account Coordinator — Logistics & Customer Success

Nolan Transportation Group LLC; Denver (CO); On-site; USD 42,000 - 60,000; Full time

Job summary

Nolan Transportation Group LLC is seeking an Account Coordinator to execute day-to-day tasks for assigned accounts and act as the face of NTG to our customer operations teams.

Responsibilities include managing load-boards, ensuring timely activation, tracking shipments, and proactive customer communication. The role emphasizes strong customer service, problem solving, and coordination with Account Managers and Operations Leads.

Qualifications

• Bachelor’s degree preferred but not required.
• 1 year of transportation or logistics experience strongly preferred.
• Strong communication and negotiation skills.
• Exceptional customer service and problem solving skills.

Responsibilities

• Act as the front-line resource to provide customer service on the assigned account(s).
• Manage assigned account(s) load-board; ensure prompt build and activation of loads, and provide proof of delivery.
• Monitor and manage account’s building, scheduling, and tracking responsibilities.
• Communicate with after-hours tracking and coverage teams and contractors.

Skills

Customer service

Communication

Negotiation

MS Office proficiency

Excel experience

Attention to detail

Team player

Education

Bachelor’s degree in Business or related field

Tools

MS Office

Microsoft Excel

Job description

Nolan Transportation Group LLC is seeking an Account Coordinator to execute day-to-day tasks for assigned accounts and act as the face of NTG to our customer operations teams.

Responsibilities include managing load-boards, ensuring timely activation, tracking shipments, and proactive customer communication. The role emphasizes strong customer service, problem solving, and coordination with Account Managers and Operations Leads.