Logistics Account Coordinator

Givens Group; Chesapeake (VA); On-site; USD 25,000 - 26,000; Full time

Job summary

Givens Talent in Chesapeake, VA is seeking an Account Representative to join our warehousing-focused team. You will be the primary contact for assigned customer accounts and help coordinate shipments, documents, and inquiries to ensure on-time delivery.

The ideal candidate has at least 2 years of clerical or customer service experience, strong communication skills, and proficiency in Microsoft Office. Previous logistics or warehousing exposure is a plus, and the role offers full-time hours with

Qualifications

• Minimum 2 years of clerical, administrative, or related experience; 3+ years preferred.
• Experience in logistics, transportation, warehousing, or a related industry is a plus.
• Proficiency with Microsoft Office, including Outlook, Excel, and Word.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide excellent customer service and serve as a primary point of contact for assigned accounts.
• Coordinate inbound and outbound shipments with customers, warehouse operations, transportation providers, carriers, and port authorities.
• Prepare bills of lading, receiving reports, packing lists, job orders, customer activity reports, discrepancy reports, and other required documentation.
• Monitor shipments and follow up on confirmation errors, discrepancies, or other issues.
• Assist with inventory documentation, cycle counts, relocations, and inventory discrepancies.
• Maintain accurate account information, billing documentation, inventory records, and data entry.
• Respond promptly to customer questions, concerns, and service issues.
• Follow up regularly with customers to ensure satisfaction and provide shipment or project updates.
• Escalate issues to management when appropriate.
• Learn and effectively use the company's warehouse management system and other internal systems.
• Work closely with operations and other departments to ensure customer requirements are met.

Skills

Clerical experience

Administrative skills

Customer service

Microsoft Office

Communication skills

Time management

Tools

NAVIS

Job description

Givens Talent in Chesapeake, VA is seeking an Account Representative to join our warehousing-focused team. You will be the primary contact for assigned customer accounts and help coordinate shipments, documents, and inquiries to ensure on-time delivery.

The ideal candidate has at least 2 years of clerical or customer service experience, strong communication skills, and proficiency in Microsoft Office. Previous logistics or warehousing exposure is a plus, and the role offers full-time hours with