Logistic Coordinator

Ultimate Staffing; Cerritos (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Ultimate Staffing is seeking a Logistics Documentation Coordinator to manage shipping documents, coordinate with the warehouse, and keep customers informed on service updates.

The role emphasizes accuracy in filing, timely invoicing, and resolving billing discrepancies while ensuring compliance with regulatory requirements and internal controls.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, Logistics, or related field.
• 2+ years in logistics coordination, supply chain operations, or customer service.
• Strong organizational skills with attention to detail and accuracy.
• Excellent verbal and written communication for cross-team and customer interactions.
• Proficiency in MS Office; familiarity with ERP/WMS systems.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Prepare, review, and maintain shipping and receiving documents (BOLs, packing lists, invoices, PODs).
• Ensure compliance with company, customer, and regulatory documentation requirements.
• Maintain digital and physical filing for logistics records.
• Act as primary contact between warehouse team and customers for documentation.
• Coordinate with warehouse staff to track shipments and resolve discrepancies.
• Provide timely updates to customers and escalate documentation errors.
• Generate, verify, and process logistics-related invoices per contracts.
• Communicate billing details to customers and internal finance teams.
• Assist in resolving discrepancies in billing, payments, and claims.

Skills

Strong organizational skills

Excellent communication

Multi-tasking

Problem solving

Customer-focused

Adaptability

MS Office proficiency

Education

Bachelor's degree in Business, Supply Chain Management, Logistics, or related field

Tools

ERP/WMS systems

Job description

Key Responsibilities

• Documentation Management
• Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.).
• Ensure compliance with company, customer, and regulatory documentation requirements.
• Maintain accurate filing systems (digital and physical) for all logistics-related records.
• Communication & Coordination
• Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates.
• Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers.
• Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims.
• Generate, verify, and process logistics-related invoices in alignment with contractual agreements.
• Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness.
• Assist in resolving discrepancies in billing, payments, and supporting claims processes.
  

Qualifications

• Bachelor's degree in Business, Supply Chain Management, Logistics, or related field preferred.
• 2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus).
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication skills (verbal and written) for cross-team and customer interactions.
• Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred.
• Ability to manage multiple priorities in a fast-paced environment.
  
• Detail-oriented and process-driven.
• Strong problem-solving and follow-up skills.
• Customer-focused with ability to build positive relationships.
• Adaptability to shifting priorities and time-sensitive tasks.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.