Lodgekeeper- Postcard Cabins Brown County Indiana Columbus, IN

Hotel Equities; Columbus (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Vacation pay

Holiday pay

Same-day pay

401(k)

Life insurance

Parental leave

Flexible spending account

Employee assistance program

Reduced room rates

Referral program

Job summary

Hotel Equities is seeking a Lodgekeeper for Postcard Cabins Brown County in Columbus, IN. The role focuses on cleaning, organizing, laundry duties, and maintaining inventory to ensure guest satisfaction and smooth operations.

You will log issues, assist guests, and help keep the property presenting its best at all times. Ideal candidates will have strong time management, interpersonal skills, and the ability to stand for long periods and lift up to 20 pounds.

Qualifications

• High school diploma or equivalent is advantageous.
• Prior experience in a similar role is preferable.

Responsibilities

• Sorting, washing, drying, pressing, and folding clothing and other textile items.
• Removing stains from items using the appropriate procedures.
• Tracking which items belong to whom.
• Keeping an updated inventory of laundry detergents and sewing kits.
• Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Anticipating and responding to customers' queries, concerns, and complaints.
• Keeping sufficient tokens or change for the washing and drying machines, if required.

Skills

Organizational skills

Interpersonal skills

Communication skills

Customer service

Time management

Problem-solving

Physical stamina

Shift flexibility

Education

High school diploma or equivalent

Job description

Lodgekeeper- Postcard Cabins Brown County Indiana Columbus, IN

About this position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Postcard Cabins Brown County Indiana in Columbus, IN.

Job Purpose:

The Lodgekeeper’s responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.

To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.

• Sorting, washing, drying, pressing, and folding clothing and other textile items.
• Removing stains from items using the appropriate procedures.
• Tracking which items belong to whom.
• Keeping an updated inventory of laundry detergents and sewing kits.
• Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Anticipating and responding to customers' queries, concerns, and complaints.
• Keeping sufficient tokens or change for the washing and drying machines, if required.
• High school diploma or equivalent is advantageous.
• Prior experience in a similar role is preferable.
• Familiarity with cleaning detergents and laundering equipment.
• Ability to stand for long periods.
• Capacity to lift up to 20 pounds unaided.
• Basic arithmetic skills.
• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Personable disposition with a knack for customer service.
• Available to work shifts and on weekends.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

Salary Information

$14 - $15Hourly Wage