Lodgekeeping & Laundry Specialist - Guest Care

Hotel Equities; Columbus (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Vacation pay

Holiday pay

Same-day pay

401(k)

Life insurance

Parental leave

Flexible spending account

Employee assistance program

Reduced room rates

Referral program

Job summary

Hotel Equities is seeking a Lodgekeeper for Postcard Cabins Brown County in Columbus, IN. The role focuses on cleaning, organizing, laundry duties, and maintaining inventory to ensure guest satisfaction and smooth operations.

You will log issues, assist guests, and help keep the property presenting its best at all times. Ideal candidates will have strong time management, interpersonal skills, and the ability to stand for long periods and lift up to 20 pounds.

Qualifications

• High school diploma or equivalent is advantageous.
• Prior experience in a similar role is preferable.

Responsibilities

• Sorting, washing, drying, pressing, and folding clothing and other textile items.
• Removing stains from items using the appropriate procedures.
• Tracking which items belong to whom.
• Keeping an updated inventory of laundry detergents and sewing kits.
• Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Anticipating and responding to customers' queries, concerns, and complaints.
• Keeping sufficient tokens or change for the washing and drying machines, if required.

Skills

Organizational skills

Interpersonal skills

Communication skills

Customer service

Time management

Problem-solving

Physical stamina

Shift flexibility

Education

High school diploma or equivalent

Job description

Hotel Equities is seeking a Lodgekeeper for Postcard Cabins Brown County in Columbus, IN. The role focuses on cleaning, organizing, laundry duties, and maintaining inventory to ensure guest satisfaction and smooth operations.

You will log issues, assist guests, and help keep the property presenting its best at all times. Ideal candidates will have strong time management, interpersonal skills, and the ability to stand for long periods and lift up to 20 pounds.