Lodge Operations Lead — Food, Safety & Guest Service

Timberline Lodge; Oregon; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Employment stability

Uniforms provided

Job summary

Timberline Lodge seeks an experienced supervisor to coordinate Summit Pass Lodge operations and lead a professional team. You will manage daily activities, scheduling, and safety programs, ensuring quality control for food, beverages and service standards.

You will oversee purchasing, inventory, and staff performance while maintaining excellent guest relations and adherence to OLCC, food handler permits, and company policies.

Qualifications

• Must have service oriented personality.
• Must be detail oriented with ability to set and meet high customer service standards.
• Must use proper etiquette while conversing with guests and employees.
• Must have detailed knowledge of Summit Pass products, services and RLK & Company operations.
• Must be proficient in up-selling products and services.
• Know and follow all proper service procedures and company procedures.
• Must have valid OLCC and Oregon Food Handlers permits.

Responsibilities

• Maintain professional level of Summit Pass Lodge employees in coordination with the Summit Ski Area Manager.
• Oversee daily operations and administrative duties for Summit Pass.
• Assist with scheduling based on forecasted business levels.
• Ensure proper handling of food and beverage to maintain profitability and control.
• Ensure staff have required permits and serve responsibly.
• Lead shifts as line cook when needed and prepare department items.
• Maintain sanitation standards and safety as described by Health Department.
• Communicate effectively with staff and manager.
• Promote high quality across product and service standards.
• Oversee purchasing and inventory for food, beer, wine, liquor and supplies.
• Ensure staff grooming, uniforms, and punctual attendance.
• Oversee RLK health & safety program participation and hazardous reporting.
• Exercise stewardship of facilities; reduce, reuse, recycle when possible.

Job description

Timberline Lodge seeks an experienced supervisor to coordinate Summit Pass Lodge operations and lead a professional team. You will manage daily activities, scheduling, and safety programs, ensuring quality control for food, beverages and service standards.

You will oversee purchasing, inventory, and staff performance while maintaining excellent guest relations and adherence to OLCC, food handler permits, and company policies.