Lockbox Transactions Specialist – Mail & Image Extraction

JPMorgan Chase & Co.; City of Binghamton (NY); Sur place; USD 38 000 - 54 000; Plein temps

Résumé du poste

JPMorgan Chase & Co. in the United States (New York area) seeks a Transactions Specialist I Mail Extractor to support Receivables Operations. You will extract mail, scan documents, and create transactions with strict adherence to process and quality standards.

The role requires meticulous attention to detail, strong communication, and the ability to work in a fast-paced, production environment. Collaboration and reliability are essential, with a typical Monday–Friday schedule and potential

Qualifications

• Strong attention to detail in a high-volume production environment.
• Good oral and written communication skills.
• Able to work in a time-sensitive production environment with shifting priorities.
• Basic computer skills and working knowledge of Microsoft applications.
• Collaborative team player with a positive, solutions-oriented attitude.
• Government security clearance is required for this role.

Responsabilités

• Extract and prepare work by opening envelopes, removing contents, and organizing items into bundles and trays for processing.
• Scan documents on OPEX equipment in the required order and orientation, ensuring all items are captured correctly.
• Classify documents accurately (e.g., check, check stub, coupon, material, envelopes) and correct misclassifications using system tools.
• Validate check items for negotiability and identification, and follow established guidance for special items.
• Handle multi-check and no-check transactions by matching items when possible and scanning in the required sequence when items are mixed or unmatched.
• Ensure image quality by reviewing scanned images, re-running items if needed, and cleaning equipment when necessary.
• Complete required tray and run details, including mail received date/time, tray number, mail type, and courier tracking number when applicable.
• Close and band bundles at the appropriate size and maintain scanned order when removing items from scanner bins.
• Escalate exceptions such as cash, foreign items, and unimageable/bulk/merchandise items to the designated associate, team lead, or supervisor per procedure.
• Work across production areas as needed to support overall team goals.

Connaissances

Attention to detail

Communication

Team player

Time management

Microsoft Office

Security clearance

Outils

OPEX equipment

Scanner

Microsoft Office

Description du poste

JPMorgan Chase & Co. in the United States (New York area) seeks a Transactions Specialist I Mail Extractor to support Receivables Operations. You will extract mail, scan documents, and create transactions with strict adherence to process and quality standards.

The role requires meticulous attention to detail, strong communication, and the ability to work in a fast-paced, production environment. Collaboration and reliability are essential, with a typical Monday–Friday schedule and potential