Location Operations Leader | P&L, People & Service

Confidential; Stamford (CT); On-site; USD 90,000 - 140,000; Full time

Job summary

Confidential seeks an experienced Location Manager in the Stamford, CT area to lead a local operation within a seasoned transportation and logistics organization. This hands-on, people-first leader will champion safety, service excellence, and financial performance while cultivating talent across dispatch, fleet, maintenance, and administration.

The ideal candidate will own the P&L, drive revenue growth, and build strong customer partnerships.

Qualifications

• Bachelor's degree or 10+ years of comparable experience; MBA preferred.
• 3+ years supervisory or management experience with P&L oversight.
• Proven success in leading, developing, and retaining high-performing teams.
• Strong financial, business planning, analytical, and problem-solving skills.
• Experience managing customer relationships and resolving complex operational issues.
• Knowledge of risk assessment and the ability to make sound business decisions.
• Leadership with integrity and accountability.

Responsibilities

• Own the performance, operations, and results of the local operation.
• Lead, coach, mentor, and develop a diverse team across operations, dispatch, fleet, maintenance, safety, and administration.
• Build a customer-focused culture centered on service excellence, strong partnerships, and customer retention.
• Develop and execute operating plans aligned with broader business goals and objectives.
• Manage budgets and participate in annual operating plans, forecasting, and business reviews.
• Develop short- and long-term strategies to drive revenue growth, profitability, and operational performance.
• Take ownership of the operation's P&L and financial results.
• Partner with regional leadership to address operational challenges, resource needs, and business priorities.
• Build and maintain strong relationships with customers, employees, community organizations, vendors, and business partners.
• Regularly review service quality and operational performance and identify opportunities for improvement.
• Establish and maintain a strong culture of safety, accountability, and high-quality service.
• Identify safety and operational risks and take appropriate corrective action.
• Support business development and sales initiatives, including proposals, customer growth, and new business opportunities.
• Lead by example with integrity, professionalism, accountability, and strong ethical business practices.

Skills

P&L oversight

Team leadership

Customer relationship management

Operations management

Budgeting and forecasting

Safety and compliance

Education

Bachelor's degree in Business Administration, Management, or related field

MBA preferred

Job description

Confidential seeks an experienced Location Manager in the Stamford, CT area to lead a local operation within a seasoned transportation and logistics organization. This hands-on, people-first leader will champion safety, service excellence, and financial performance while cultivating talent across dispatch, fleet, maintenance, and administration.

The ideal candidate will own the P&L, drive revenue growth, and build strong customer partnerships.