Location Manager: Client Relations & Operations Leader

Hub Group; Taylor (MI); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Hub Group is seeking a Location Manager in Michigan to lead day-to-day operations at the Taylor location and build strong client relationships to increase efficiency and deliver superior service. You will oversee delivery operations, manage staff and independent contractors, and drive profitability.

The role requires hands-on leadership, staff development, and close collaboration with the client and Hub Group Final Mile to meet location goals.

Qualifications

• Proven leader with strong communication and organizational skills.
• Ability to drive results and improve efficiencies at the location.
• Experience collaborating with clients and internal teams to grow business.

Responsibilities

• Focus on relationship with client to gain 100% of appliance delivery business.
• Focus on Independent Contractor Partnerships (Profitability & Compliance).
• Achieve goals set forth by the client & Hub Group Final Mile.
• Develop and hold staff accountable (if applicable).
• Continuously recruit and retain Independent Contractors.
• Manage claims and their processes (with FOC assistance).
• P&L Management (Controllables).
• Communicate effectively with the DIA, DIM and client staff.
• Lead Daily Stand-ups and weekly ride-alongs to ensure client satisfaction and training.

Skills

Proven leader

Effective communication

Proven results

Organized

Education

College degree or equivalent experience

Job description

Hub Group is seeking a Location Manager in Michigan to lead day-to-day operations at the Taylor location and build strong client relationships to increase efficiency and deliver superior service. You will oversee delivery operations, manage staff and independent contractors, and drive profitability.

The role requires hands-on leadership, staff development, and close collaboration with the client and Hub Group Final Mile to meet location goals.