Location Manager: Client Growth & Operations Leader

Hub Group; Wichita (KS); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Hub Group is seeking a Location Manager to lead day-to-day operations at the Wichita location. You will build strong client relationships, drive delivery operations efficiency, and grow the business with independent contractors.

You will oversee P&L, claims, and logistics accuracy, while enforcing company policies and guiding staff to meet client goals. The role requires proven leadership, strong communication, and a track record of delivering results in a fast-paced environment.

Qualifications

• Proven leader with strong communication and results orientation.
• Experience managing teams and building client relationships.
• Track record of achieving business objectives and driving profitability.
• Excellent organizational and time-management skills.

Responsibilities

• Focus on relationship with client to gain 100% of appliance delivery business.
• Focus on Independent Contractor Partnerships (Profitability & Compliance).
• Achieve goals set forth by the client & Hub Group Final Mile.
• Develop and hold your staff accountable (if applicable).
• Continuously recruit and retain Independent Contractors.
• Manage claims and their processes (with FOC assistance).
• P&L Management (Controllables).
• Delivery Expense (Minimums / effective routing, support expense).
• Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt).
• Warehouse Expense (Contracted Labor, Inventory variances).
• Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals).
• Achieve Location Margin goals.
• Rental car vs mileage reimbursement.
• Communicate effectively with the DIA, DIM and client staff.
• Lead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap).
• Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap).
• Showroom visits as needed in order to build/maintain relationship with client.
• Maintain tote inventory and hold BP’s accountable (trade stock).
• Enforce and adhere to company policies and procedures.
• Responsible for loadout / warehouse oversight of QC with getting teams off dock
• Actively route monitor teams from the road (see SOP for details)
• Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)
• Hold BP meetings as needed to review claims, settlements, compliance, etc.
• Participate in Client and internal conference calls
• Provide Weekly updates on your locations. Weekly recap should include:
• Your schedule for the week
• Summarized update of location(s)
• Standup recap
• Ride behind recap
• Aging invoices update (if applicable)
• Other duties as assigned

Skills

Proven leader

Effective communication

Proven results

Organized

Education

Bachelor's degree or equivalent experience

Job description

Hub Group is seeking a Location Manager to lead day-to-day operations at the Wichita location. You will build strong client relationships, drive delivery operations efficiency, and grow the business with independent contractors.

You will oversee P&L, claims, and logistics accuracy, while enforcing company policies and guiding staff to meet client goals. The role requires proven leadership, strong communication, and a track record of delivering results in a fast-paced environment.