Local Tax Expert & Community Growth Advocate

Intuit, Inc.; Waterloo (IL); On-site; USD 36,000 - 54,000; Full time

Job summary

Intuit, Inc. seeks TurboTax Local Service Experts to support on-site clients at TurboTax locations across the United States.

You will perform full-service tax return preparation, provide expert tax advice, and collaborate with specialists to deliver an end-to-end Intuit experience that addresses each customer's unique financial picture. You will also act as a community ambassador, building the local client base, leveraging marketing tools, and delivering personalized service to drive loyalty and

Qualifications

• EA/CPA/Attorney with tax prep experience and tax law knowledge.
• Active PTIN required to file taxes.
• Minimum 3 years filing 30+ federal/state 1040 returns per season.
• Willing to upskill into additional service types with training.
• Onsite at a TurboTax office, 20+ hours weekly, 8–5 schedule.
• Willingness to complete training and wear uniforms; advertising exposure.
• English/Spanish bilingual skills are a plus; strong client focus.
• Experience in holistic tax advisory beyond filing.

Responsibilities

• Provide hands-on tax advice and complete TurboTax client prep.
• Act as local community ambassador, growing client base.
• Connect clients with bookkeeping, payroll, planning services.
• Maintain relationships and deliver end-to-end Intuit experience.
• Deliver exceptional customer service and clear tax guidance.

Skills

EA/CPA

PTIN

3+ yrs returns

Upskill into advisory

Onsite work 20h/wk

Training willingness

Bilingual EN/ES

Holistic advisory

Tools

Tax software

CRM tools

Job description

Intuit, Inc. seeks TurboTax Local Service Experts to support on-site clients at TurboTax locations across the United States.

You will perform full-service tax return preparation, provide expert tax advice, and collaborate with specialists to deliver an end-to-end Intuit experience that addresses each customer's unique financial picture. You will also act as a community ambassador, building the local client base, leveraging marketing tools, and delivering personalized service to drive loyalty and