Local Customer Service & Sales Support Specialist

Advatix Inc.; Painesville (OH); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k)

Paid Time Off

Paid Holidays

Career advancement opportunities

Job summary

Advatix Inc. is seeking a Customer Service Sales Support Representative in Painesville, Ohio to assist customers and the sales team by delivering exceptional service, coordinating communications, and maintaining accurate records.

You will respond to client inquiries by phone and email, assist with service requests and documentation, support sales communications, and help identify products based on customer needs while upholding an outstanding client experience.

Qualifications

• Customer service or sales support experience required.
• Strong verbal and written communication skills required.
• Proficiency in Microsoft Outlook, Word, and Excel required.
• Excellent organization and attention to detail.
• Professional and dependable work ethic.
• Insurance or financial services experience is an asset.
• Local candidates only—within 20–30 minutes of Painesville, OH.

Responsibilities

• Respond to client phone calls and emails professionally and promptly
• Assist customers with service requests and documentation
• Support sales communications and account updates
• Recommend products and services based on customer needs
• Maintain accurate client records and reports
• Escalate complex issues appropriately
• Manage multiple priorities in a fast-paced office environment

Skills

Customer service experience

Communication skills

Attention to detail

Organizational skills

Professional work ethic

Local candidate

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Advatix Inc. is seeking a Customer Service Sales Support Representative in Painesville, Ohio to assist customers and the sales team by delivering exceptional service, coordinating communications, and maintaining accurate records.

You will respond to client inquiries by phone and email, assist with service requests and documentation, support sales communications, and help identify products based on customer needs while upholding an outstanding client experience.