Customer Service Sales Support Representative

Advatix Inc.; Painesville (OH); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k)

Paid Time Off

Paid Holidays

Career advancement opportunities

Job summary

Advatix Inc. is seeking a Customer Service Sales Support Representative in Painesville, Ohio to assist customers and the sales team by delivering exceptional service, coordinating communications, and maintaining accurate records.

You will respond to client inquiries by phone and email, assist with service requests and documentation, support sales communications, and help identify products based on customer needs while upholding an outstanding client experience.

Qualifications

• Customer service or sales support experience required.
• Strong verbal and written communication skills required.
• Proficiency in Microsoft Outlook, Word, and Excel required.
• Excellent organization and attention to detail.
• Professional and dependable work ethic.
• Insurance or financial services experience is an asset.
• Local candidates only—within 20–30 minutes of Painesville, OH.

Responsibilities

• Respond to client phone calls and emails professionally and promptly
• Assist customers with service requests and documentation
• Support sales communications and account updates
• Recommend products and services based on customer needs
• Maintain accurate client records and reports
• Escalate complex issues appropriately
• Manage multiple priorities in a fast-paced office environment

Skills

Customer service experience

Communication skills

Attention to detail

Organizational skills

Professional work ethic

Local candidate

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Department: Business Operations, Type: Full Time

Our client is looking for a Customer Service Sales Support Representative. Please read below for additional information.

Position

Customer Service Sales Support Representative

Location

Painesville, Ohio (Eastern Cleveland Suburbs) — LOCAL

CANDIDATES ONLY

Must live within 20–30 minutes of Painesville, OH

Compensation

$40,000 – $45,000 per year

Schedule

Monday – Friday | 9:00 AM – 5:00 PM

Job Type

Full-Time | Direct Hire | Permanent

About the Client

Our Client is seeking a professional, customer-focused Customer Service Sales Support Representative to support customers and the sales team by delivering exceptional service, coordinating communications, maintaining accurate records, and ensuring an outstanding client experience.

Key Responsibilities

• Respond to client phone calls and emails professionally and promptly
• Assist customers with service requests and documentation
• Support sales communications and account updates
• Recommend products and services based on customer needs
• Maintain accurate client records and reports
• Escalate complex issues appropriately
• Manage multiple priorities in a fast-paced office environment

Required Qualifications

• Customer service or sales support experience required
• Strong verbal and written communication skills required
• Proficiency in Microsoft Outlook, Word, and Excel required
• Excellent organization and attention to detail
• Professional and dependable work ethic
• Insurance or financial services experience is an asset
• LOCAL candidates only — must live within 20–30 minutes of Painesville, Ohio
• 401(k)
• Paid Time Off
• Paid Holidays
• Career advancement opportunities within a professional team environment

Advatix®, Inc. is one of the world’s leading providers of e-commerce Supply Chain and Logistics Consulting Services and Solutions that enable its clients to transform their operations for speed, service, and cost of fulfillment and delivery of goods and services. We are committed to an inclusive workplace that does not discriminate against race,nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, orgender identity. We believe in diversity and encourage anyqualifiedindividual to apply. We are an EEOCEmployer.