Lobby Host & Guest Experience Specialist

The Villages; Florida; On-site; USD 19,000 - 30,000; Part time

Job summary

The Villages is seeking a Part-time onsite Lobby Host/Administrative Support role to help ensure our Sales & Information Center locations operate smoothly and deliver a world-class guest experience. You will support front- and back-of-house activities, manage data, assist with appointments, events, and daily operations, and maintain a welcoming environment.

Ideal candidates are proficient in Microsoft Office, comfortable with customer databases, and possess strong interpersonal and communication

Qualifications

• Must be proficient in Microsoft Suite, especially Excel, Outlook and Word.
• Experience with customer database software preferred.
• Strong interpersonal skills, enthusiasm for The Villages and ability to problem solve.
• Must communicate confidently and effectively with customers, guests and team members.

Responsibilities

• Provide organizational and administrative support to ensure lobby and Sales office operations run smoothly.
• Assist with front- and back-of-house tasks to create a welcoming guest experience.
• Maintain customer data and assist with appointment scheduling and information requests.
• Help with beverage service setup and inventory of office supplies and marketing materials.
• Support lifestyle activity and club information, and assist with events and special projects.

Skills

Interpersonal skills

Customer service

Communication

Problem solving

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Customer Management Systems (I-series)

Job description

The Villages is seeking a Part-time onsite Lobby Host/Administrative Support role to help ensure our Sales & Information Center locations operate smoothly and deliver a world-class guest experience. You will support front- and back-of-house activities, manage data, assist with appointments, events, and daily operations, and maintain a welcoming environment.

Ideal candidates are proficient in Microsoft Office, comfortable with customer databases, and possess strong interpersonal and communication