Lobby Host

Bcc Hospitality Services Llc; Miami (FL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Dine at team canteen

Complimentary room nights

Medical, dental, vision benefits

Discounts at restaurants and bars

Annual Fun Leave

Job summary

EAST Miami is hiring a Lobby Host to welcome guests and assist with luggage, directions, and light duties for the Guest Experience team. You’ll help guests settle in and ensure a smooth arrival, acting as the friendly first impression in our energetic hotel environment.

Requirements include English proficiency, the ability to lift up to 50lbs, and a courteous, proactive attitude. A second language and prior guest-service experience are a plus, with plenty of room to grow in a dynamic hospitality

Qualifications

• Must be able to lift or carry up to 50lbs.
• Be able to speak, read, write in English.
• Attentive, friendly, helpful, and courteous.

Responsibilities

• Greets and welcomes all hotel guests
• Assists hotel guests with their luggage and belongings; delivery of parcels, packages, messages to guest rooms; “Room/check-in” guests following all EAST Miami standard
• Assist the front desk during times of high-volume
• Performs all duties of Door Attendants
• Provides guests with accurate directions to area attractions, daily hotel events, and complete off property runs for guests as requested

Skills

English language proficiency

Customer service

Luggage handling

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lobby Host

Manual Labor Miami, FL, US

7 days ago Requisition ID: 1434

Salary Range: $14.42 To $14.42 Annually

Lobby Host (Bellman)

Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at EAST Miami?

EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.

Job Overview

This role supports the Guest Experience team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritise our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.

Key Responsibilities

Welcome to the core of what being a Lobby Host is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Greets and welcomes all hotel guests
• Assists hotel guests with their luggage and belongings; delivery of parcels, packages, messages to guest rooms; “Room/check-in” guests following all EAST Miami standard
• Assist the front desk during times of high-volume
• Performs all duties of Door Attendants
• Provides guests with accurate directions to area attractions, daily hotel events, and complete off property runs for guests as requested
  

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves)

• Must be able to lift or carry up to 50lbs
• Be able to speak, read, write in English
• Attentive, friendly, helpful, and courteous

The Cherries on Top (Nice-to-Haves)

• Speak a second language
• Have previous experience in a similar position

We've kept it short and sweet – just the essentials you'll need.

What We’re Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

• Adaptable Thinkers : You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
• Feedback Enthusiasts : You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
• Passionate Pioneers : You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

For Every Member of Our Family:

• Dine at our team Canteen and save on meals!
• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?
• Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.
• Enjoy discounts at our restaurants and bars.
• Speak up & put your own ideas into actions. Think differently!
• Discounted transportation passes and parking nearby.
• Enjoy an annual paid Fun Leave, a day dedicated of having a blast!