Housekeeping Supervisor

East Miami; Miami, Northern (FL, KY); Hybrid; USD 42,000 - 55,000; Full time

Job summary

East Miami is seeking a Housekeeping Supervisor to lead our housekeeping team in delivering authentic and memorable guest experiences in a vibrant Miami setting. You will supervise staff, assign duties, train on cleaning standards, and coordinate with other departments to ensure exceptional service.

Strong English communication and a flexible schedule are essential, with a background in hospitality a clear advantage.

Qualifications

• Minimum 3 years of relevant housekeeping supervisory experience.
• Ability to work flexible schedule, including weekends and holidays.
• Excellent written and spoken English; second language is a plus.

Responsibilities

• Supervise the housekeeping team to deliver authentic guest experiences.
• Assign tasks and train staff in detailed cleaning standards.
• Greet guests promptly and handle requests with courteous service.
• Coordinate with other departments to ensure seamless operations.
• Address guest inquiries and resolving issues professionally.

Skills

Interpersonal skills

English proficiency

Multilingual ability

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Housekeeping Supervisor

Manual Labor Miami, FL, US

30+ days ago Requisition ID: 1421

Housekeeping Supervisor

Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at EAST Miami?

EAST isn't here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.

Job Overview

This role supervises the housekeeping team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritize our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.

Key Responsibilities

Welcome to the core of what being a Housekeeping Supervisor is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Assigns and instructs housekeeping in details of work
• Greets guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understands requests, responds with appropriate actions and provides accurate information such as outlet hours and local attractions
• Decides and acts based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation
• Liaise with other departments and necessary outside contracts to ensure excellent service delivery
• Handle all guest complaints and inquiries in a courteous and efficient manner

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• Minimum 3yearsrelevant experience
• Able to work a flexible schedule, including weekends and holidays
• Strong interpersonal and communications skills, outgoing and people orientated.Excellent command of both written and spoken English.Proficiency in a second language would be a definite advantage

The Cherries on Top (Nice-to-Haves):

• Used HMS, HotSOS, REX systems in the past
• Knowledge of the local area, roadways, and services
• Speaks more than one language

We've kept it short and sweet - just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

• Adaptable Thinkers : You're not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
• Feedback Enthusiasts : You value open communication and aren't afraid to give or receive feedback to help us all grow together.
• Passionate Pioneers : You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

For Every Member of Our Family:

• Dine