Lobby Experience Host — Free Theme Park Access

Loews Hotels & Co; Orlando (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Free meal per shift

Free theme park access

Job summary

Loews Hotels & Co in Orlando seeks a warm, welcoming Lobby Ambassador to be the face of the guest experience. You’ll greet guests, offer assistance, and provide personalized attention in the lobby and public areas.

You’ll work closely with Guest Services, Concierge, and Security to ensure guests feel seen, heard, and cared for, while upholding brand standards and delivering memorable experiences.

Qualifications

• Hospitality experience preferred.
• Good English communication, verbal and written.
• Ability to work flexible schedules including days, nights, weekends and holidays.

Responsibilities

• Greet guests warmly upon arrival and departure with personalized attention.
• Serve as a visible lobby presence, offering directions, recommendations, or concerns.
• Monitor lobby activity to maintain a welcoming environment.
• Anticipate guest needs and provide proactive support across lobby and public areas.
• Coordinate with Guest Services and Concierge for timely responses to requests.
• Assist with VIP arrivals and guest recognition programs.
• Maintain lobby cleanliness and presentation in collaboration with Housekeeping.
• Support crowd control during peak check-in/check-out times and events.
• Provide information about hotel amenities and local attractions.

Skills

Hospitality Enthusiast

Observant

Professional Presence

Resourceful Guide

Team Collaboration

Tools

Property Management Systems

Job description

Loews Hotels & Co in Orlando seeks a warm, welcoming Lobby Ambassador to be the face of the guest experience. You’ll greet guests, offer assistance, and provide personalized attention in the lobby and public areas.

You’ll work closely with Guest Services, Concierge, and Security to ensure guests feel seen, heard, and cared for, while upholding brand standards and delivering memorable experiences.