Lobby Concierge - Volunteer Services (On-Call)

PeaceHealth; Longview (WA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

403b retirement plan

Wellness benefits

Discount program

Expanded EAP and mental health program

Job summary

PeaceHealth seeks a Concierge - Volunteer Services for a Per Diem/Relief, Variable position in Washington. The role focuses on greeting visitors, guiding guests, and ensuring a smooth experience in the lobby and surrounding areas.

You will support volunteers, provide directions or escorts, manage vendor appointments, and assist with deliveries and wheelchair transport as needed. Strong customer service and basic computer skills are essential.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in customer service, concierge, or related role preferred.
• Excellent customer service and communication skills required.
• Ability to give clear, concise directions required.
• Basic computer skills required.

Responsibilities

• Greet guests, patients, employees, and vendors in the lobby.
• Assist lobby volunteers and support positive customer experience.
• Provide directions or escort to desired location.
• Identify and direct vendors with appointments to proper location.
• Assist volunteers with mail and flowers delivery.
• Maintain wheelchair stock in lobby and provide wheelchair transport as needed.
• Coordinate with Environmental Services/other departments as needed.
• Perform other duties as assigned.

Skills

Customer service

Clear directions

Teamwork

Basic computer skills

Education

High School Diploma Preferred

Job description

PeaceHealth seeks a Concierge - Volunteer Services for a Per Diem/Relief, Variable position in Washington. The role focuses on greeting visitors, guiding guests, and ensuring a smooth experience in the lobby and surrounding areas.

You will support volunteers, provide directions or escorts, manage vendor appointments, and assist with deliveries and wheelchair transport as needed. Strong customer service and basic computer skills are essential.