Lobby Concierge & Security Specialist

Customizedguardservices; Culver City (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Customizedguardservices is seeking a Lobby Ambassador to be the first point of contact for tenants, guests, and visitors in a commercial high-rise. You will create a welcoming atmosphere while ensuring security and delivering top-notch customer service.

Key duties include greeting people, guiding them to amenities, managing access, and coordinating with security teams during emergencies. The role emphasizes clear communication and lobby upkeep to maintain a safe, tidy environment.

Qualifications

• Customer service experience providing welcoming, helpful interactions.
• Strong communication skills for tenants, guests, and colleagues.
• Ability to handle inquiries, directions, and information with courtesy.

Responsibilities

• Greet tenants, guests, and visitors warmly and provide assistance.
• Monitor and control building access; verify IDs and issue visitor passes.
• Maintain lobby security, report incidents, and coordinate with security staff.

Skills

Customer service

Communication

Front desk

Job description

Customizedguardservices is seeking a Lobby Ambassador to be the first point of contact for tenants, guests, and visitors in a commercial high-rise. You will create a welcoming atmosphere while ensuring security and delivering top-notch customer service.

Key duties include greeting people, guiding them to amenities, managing access, and coordinating with security teams during emergencies. The role emphasizes clear communication and lobby upkeep to maintain a safe, tidy environment.