Lobby Attendant

Holiday Inn NOLA; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Holiday Inn NOLA in New Orleans' Central Business District is seeking a detail-focused Lobby Attendant to keep the lobby and public areas clean, welcoming, and in line with brand standards. You will dust, sweep, mop, vacuum, restock restrooms, assist guests with requests, and promptly report any maintenance or safety concerns while following safety and sanitation guidelines.

This role supports a first-impression experience for business and leisure travelers, and requires the stamina to stand and

Qualifications

• High school diploma or equivalent preferred.
• Experience in cleaning/janitorial or housekeeping preferred.
• Hospitality environment experience is a plus.

Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash and replace liners; restock public restrooms.
• Ensure furniture and fixtures remain clean and tidy; address issues promptly.
• Report maintenance or safety concerns to management, follow safety guidelines.

Skills

Attention to detail

Independence

Mobility

Customer service

Safety procedures

Education

High school diploma

Job description

129 rooms | 250 sq. ft. meeting/event space Amenities: pool, fitness center. Located in the heart of the Central Business District, our newly redesigned hotel is just steps from top New Orleans landmarks — only two blocks from the Caesars Superdome and Smoothie King Center, and three blocks from Canal Street and the French Quarter. Designed for both business and leisure travelers, this focused-service property delivers modern amenities, reliable consistency, and streamlined guest service. It’s an ideal environment for hospitality professionals who take pride in efficiency, cleanliness, and creating a welcoming stay for every guest.

The Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall condition of the hotel’s lobby and public areas. This role ensures all guest-facing spaces are clean, welcoming, and in accordance with brand and company standards.

Job Title: Lobby Attendant. Departments: Housekeeping. Supervision Exercised: None. Supervision Received: Housekeeping Manager / Director of Operations.

Minimum Requirements

• Education High school diploma or equivalent preferred.
• Experience Previous cleaning, janitorial, or housekeeping experience preferred.
• Hospitality environment experience a plus.

Skills & Knowledge

• Strong attention to detail and cleanliness standards.
• Ability to work independently and efficiently.
• Ability to lift, push, and pull up to 50 lbs.
• Ability to stand, walk, and bend for extended periods.
• Good communication and customer service skills.
• Knowledge of cleaning chemicals and safety procedures preferred.

Job Duties & Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.