Lobby Attendant

Hilton Shreveport; Shreveport (LA); On-site; USD 23,000 - 32,000; Full time

Job summary

Hilton Shreveport is seeking a Lobby Attendant to maintain the hotel's lobby and public areas, ensuring spaces are clean, welcoming, and aligned with brand standards. You will support guests with courtesy and help sustain a polished first impression across all guest-facing spaces.

The role requires a high school diploma (or equivalent) and prior housekeeping or janitorial experience; physical stamina to lift up to 50 lbs; and strong attention to detail and communication skills.

Qualifications

• High school diploma or equivalent preferred.
• Previous cleaning, janitorial, or housekeeping experience preferred.
• Hospitality environment experience a plus.
• Strong attention to detail and cleanliness standards.
• Ability to lift up to 50 lbs and stand for extended periods.
• Good communication and customer service skills.

Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure lobby furniture, décor, and fixtures are clean and tidy.
• Monitor lobby appearance and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.

Skills

Attention to detail

Customer service

Physical stamina

Independent work

Safety awareness

Education

High school diploma or equivalent

Job description

313 rooms | 1,900 sq. ft. meeting/event space Amenities: rooftop pool with panoramic views, whirlpool, 24-hour fitness center, three on-site restaurants, airport shuttle. Conveniently located next to the Shreveport Convention Center, just two blocks from the Red River and a mile from the Louisiana Boardwalk. With nearby offices, including Capital One, Shaw Industries, and Chesapeake Energy, this property offers an ideal environment for hospitality professionals focused on business and event-driven operations. The Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall condition of the hotel's lobby and public areas. This role ensures all guest-facing spaces are clean, welcoming, and in accordance with brand and company standards.

Job Description

Job Title: Lobby Attendant Departments: Housekeeping Supervision Exercised: None Supervision Received: Housekeeping Manager / Executive Housekeeper

Minimum Requirements

• Education: High school diploma or equivalent preferred.
• Experience: Previous cleaning, janitorial, or housekeeping experience preferred.
• Experience: Hospitality environment experience a plus.
• Skills & Knowledge: Strong attention to detail and cleanliness standards.
• Skills & Knowledge: Ability to work independently and efficiently.
• Skills & Knowledge: Ability to lift, push, and pull up to 50 lbs.
• Skills & Knowledge: Ability to stand, walk, and bend for extended periods.
• Skills & Knowledge: Good communication and customer service skills.
• Skills & Knowledge: Knowledge of cleaning chemicals and safety procedures preferred.

Job Duties & Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.