PM Lobby Attendant

Hyatt Tampa; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Hyatt Tampa is seeking a Lobby Attendant to maintain cleanliness in the lobby and public areas on the PM shift (3:00 PM–11:00 PM). The role requires attention to detail, reliable customer service, and the ability to work independently while upholding Hyatt’s sanitation standards.

The ideal candidate has prior cleaning or housekeeping experience. High school diploma preferred, and hospitality sector experience is a plus.

Qualifications

• High school diploma or equivalent preferred.
• Previous cleaning, janitorial, or housekeeping experience preferred.
• Hospitality environment experience a plus.

Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Customer service

Communication skills

Physical stamina

PM shift availability

Education

High school diploma or equivalent

Job description

230 rooms | 2,299 sq. ft. meeting/event space Amenities: pet-friendly accommodations, free breakfast for members, a Peloton-equipped fitness center, onsite dining at Corazon Bar & Restaurant. Located in downtown Tampa, this modern property sits in a high-growth corridor, offering the opportunity to lead brand-forward operations in a dynamic urban market. The Hyatt House and Hyatt Place are co-located spanning transient and extended-stay segments, making it an ideal setting for leaders who excel in hybrid operational models.

JOB DESCRIPTION

Job Title: Lobby Attendant
PM Departments: Housekeeping Supervision
Exercised: None
Supervision Received: Housekeeping Manager / Executive Housekeeper

MINIMUM REQUIREMENTS

• Education High school diploma or equivalent preferred.
• Experience Previous cleaning, janitorial, or housekeeping experience preferred. Hospitality environment experience a plus.
• Skills & Knowledge Strong attention to detail and cleanliness standards. Ability to work independently and efficiently. Ability to lift, push, and pull up to 50 lbs. Ability to stand, walk, and bend for extended periods. Good communication and customer service skills. Ability to consistently work the PM shift from 3:00 PM–11:00 PM.

Job Duties & Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.