Lobby Attendant

Benchmark Hospitality at DU; Pittsburgh (Allegheny County); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated individuals to join their Housekeeping team as Lobby Attendants. This role is pivotal in ensuring a clean and welcoming environment for guests, contributing to their overall experience. The ideal candidate will possess a keen attention to detail and a passion for service, making each guest's stay memorable. With a commitment to employee development and a supportive work culture, this opportunity offers a pathway to grow within a respected organization. Join a team that values its members and strives for excellence in guest satisfaction.

Benefits

Comprehensive Health Insurance

401K Matching Plan

Paid Time Off

Travel Perks

Professional Development Opportunities

Qualifications

• Great attention to detail is essential for maintaining cleanliness.
• Ability to work effectively in a team environment.

Responsibilities

• Engage with guests to ensure a pleasant stay.
• Maintain cleanliness of public areas and assist room attendants.
• Respond to guests in a friendly and helpful manner.

Skills

Attention to Detail

Teamwork

Customer Service

Education

High School Diploma

Job description

Opening Post Information* : Posted Date 4 days ago (5/6/2025 6:34 PM)

Opening ID 2025-55116

# of Openings 1

Job Locations US-PA-Coraopolis

Department (Portal Searching) Housekeeping

Position Type (Portal Searching) Regular Full Time

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

At the Pittsburgh Airport Marriott we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Pittsburgh Airport Marriott with Pyramid Hotel Group can mean for you!

Description

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.

Your Role:

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

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