Loan Solutions Advisor

OneMain Financial Group; Camp Hill (Cumberland County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options including

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group in Camp Hill, PA seeks Loan Sales Specialists to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. The role thrives in a competitive environment with opportunities for professional development and advancement within a supportive team.

The position is on-site with a Monday–Friday schedule and occasional extended hours; you will manage the loan lifecycle, engage customers across channels, and

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely service.
• Exceed customer expectations through ease, empathy and encouragement to hit goals.
• Develop connections with customers and present tailored loan solutions.
• Manage the loan lifecycle, including collections, while staying compliant.
• Engage customers and departments via phone, email, chat and in-house systems.
• Demonstrate passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Camp Hill, PA seeks Loan Sales Specialists to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. The role thrives in a competitive environment with opportunities for professional development and advancement within a supportive team.

The position is on-site with a Monday–Friday schedule and occasional extended hours; you will manage the loan lifecycle, engage customers across channels, and