Rental Agent

Groove Subaru Co; Englewood (CO); In loco; USD 57.308.000 - 63.039.000; Tempo pieno

Descrizione del lavoro

Groove Subaru Co in Englewood, Colorado is seeking a detail‑oriented Service Loaner Desk associate to keep customers on the road while their vehicles are serviced. This role emphasizes friendly, professional interactions and precise record‑keeping in a fast‑paced dealership environment.

Starting pay is $20.00 to $22.00 per hour based on experience, with opportunities to grow into other dealership roles through teamwork, efficiency, and a commitment to an exceptional customer experience.

Competenze

• Strong customer service and communication skills.
• Highly organized with strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfortable interacting with customers face-to-face.
• Basic computer skills and the ability to learn dealership systems.
• Positive attitude and team-oriented mindset.
• Bilingual is a plus.

Mansioni

• Manage the loaner vehicle process from check-out to return.
• Greet customers and deliver a professional, seamless experience.
• Verify driver's license, insurance, and required documentation.
• Maintain accurate records of loaner agreements and vehicle availability.
• Inspect vehicles before and after use for condition and cleanliness.
• Keep the loaner fleet organized, clean, and ready for customers.
• Handle customer questions and resolve issues quickly and professionally.

Conoscenze

Customer service

Communication

Organized

Multitasking

Face-to-face interaction

Basic computer skills

Team-oriented

Bilingual (plus)

Descrizione del lavoro

Description

We're looking for a detail-oriented, customer-focused professional to manage our Service Loaner Desk. This is a key position responsible for keeping customers on the road while their vehicles are being serviced.

If you enjoy working with people, staying organized, and being part of a fast-paced environment, this is a great opportunity to build a long-term career in the automotive industry.

Starting Pay: $20.00 - $22.00 per hour based on experience

What You'll Do

• Manage the loaner vehicle process from check-out to return
• Greet customers and deliver a professional, seamless experience
• Verify driver's license, insurance, and required documentation
• Maintain accurate records of loaner agreements and vehicle availability
• Inspect vehicles before and after use for condition and cleanliness
• Keep the loaner fleet organized, clean, and ready for customers
• Handle customer questions and resolve issues quickly and professionally

What We're Looking For

• Strong customer service and communication skills
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Comfortable interacting with customers face-to-face
• Basic computer skills and the ability to learn dealership systems
• Positive attitude and team-oriented mindset
• Bilingual is a plus

Requirements

• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screening
• Authorized to work in the United States

Why Join Us

• Stable, customer-focused role in a growing dealership
• Opportunity to build a career in automotive service
• Clear path for growth into other dealership roles
• Team environment that values efficiency, organization, and customer experience