Loan & Tax Services Pro — High-Impact Sales & Collections

World Finance Corporation of Illinois; Crest Hill (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Paid holidays and vacation

Volunteer time

Free mental health support

Job summary

World Finance Corporation of Illinois is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist with tax returns. The role requires daily outbound calling, in-person customer meetings, and closing loans to meet performance targets.

Compensation ranges from $16–$18 per hour, with bonus opportunities based on performance and branch results. This on-site position offers potential for advancement and comprehensive benefits across life stages.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products.
• Prepare individual tax returns and assist customers with tax-related questions.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calling

Communication skills

Problem-solving

Organizational skills

Data entry

Education

High school diploma or equivalent

Job description

World Finance Corporation of Illinois is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist with tax returns. The role requires daily outbound calling, in-person customer meetings, and closing loans to meet performance targets.

Compensation ranges from $16–$18 per hour, with bonus opportunities based on performance and branch results. This on-site position offers potential for advancement and comprehensive benefits across life stages.