Loan Solutions Specialist — Growth & Impact

Jobtome; Stuart (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days' vacation per )

Paid sick leave as determined by state

11 Paid holidays (4 floating holidays)

Paid volunteer time (3 days per year)

Job summary

OneMain Financial is hiring a Loan Sales Specialist to listen to customer needs and offer financing options. The role emphasizes customer-first service in a fast-paced environment, with opportunities for professional development and incentives.

On-site schedule is Monday-Friday with occasional extended hours and Saturdays. Preferred candidates have sales, collections, or customer service experience and may be bilingual in Spanish.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations with empathy and encouragement to reach goals.
• Develop new connections and maintain relationships by guiding customers through the loan life cycle.
• Manage loan life cycle including collections while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms and options.

Skills

Sales experience

Collections experience

Customer service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist to listen to customer needs and offer financing options. The role emphasizes customer-first service in a fast-paced environment, with opportunities for professional development and incentives.

On-site schedule is Monday-Friday with occasional extended hours and Saturdays. Preferred candidates have sales, collections, or customer service experience and may be bilingual in Spanish.