Loan Solutions Advisor – Growth & Impact

OneMain Financial Group; McClellanville (SC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment, supporting personal development and advancement opportunities within a dynamic team.

The role emphasizes servicing customers through the loan life cycle, including collections, while ensuring compliance and clear communication across channels like phone, email, chat, and in-house systems.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role requirements to deliver timely service.
• Exceed customer expectations with empathy and encouragement to reach branch goals.
• Develop client relationships and guide customers through loan processes and life cycle.
• Manage loan life cycle including collections activities while ensuring compliance.
• Engage with customers and departments via phone, email, chat and internal systems.
• Demonstrate drive to achieve and oriented toward goals.
• Educate customers on optional insurance products and terms.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment, supporting personal development and advancement opportunities within a dynamic team.

The role emphasizes servicing customers through the loan life cycle, including collections, while ensuring compliance and clear communication across channels like phone, email, chat, and in-house systems.