Loan Solutions Specialist – Growth & Rewards

Jobtome; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access financing and manage the loan lifecycle. You will engage customers across channels, provide tailored solutions, and support branch goals in a dynamic environment.

The role emphasizes multi-channel communication, empathy, and a strong drive to achieve, with opportunities for professional development and advancement within the company.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience.
• Bilingual – Spanish (preferred).

Responsibilities

• Multitask and adapt to the dynamic demands while delivering timely service.
• Exceed customer expectations by empathy and results toward branch goals.
• Engage customers through loan process and life cycle with tailored solutions.
• Manage loan life cycle including collections, while complying with laws.
• Communicate with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate drive to achieve and a goal‑oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Collections

Customer Service

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers access financing and manage the loan lifecycle. You will engage customers across channels, provide tailored solutions, and support branch goals in a dynamic environment.

The role emphasizes multi-channel communication, empathy, and a strong drive to achieve, with opportunities for professional development and advancement within the company.