Loan Solutions Specialist - Fast, Helpful Financing

Jobtome; Shelbyville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers with accessible financing options. Work involves listening to needs, presenting tailored loan solutions, and guiding clients through application and approval processes.

The role rewards performance with competitive compensation and advancement opportunities in a supportive environment. On-site position with a Monday–Friday schedule and occasional extended hours; experience in sales or customer service is preferred, and bilingual

Qualifications

• High school diploma or GED required.
• Experience in sales, collections or customer service preferred.
• Spanish bilingualism preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Multitasking

Customer service

Sales

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to empower customers with accessible financing options. Work involves listening to needs, presenting tailored loan solutions, and guiding clients through application and approval processes.

The role rewards performance with competitive compensation and advancement opportunities in a supportive environment. On-site position with a Monday–Friday schedule and occasional extended hours; experience in sales or customer service is preferred, and bilingual