Loan Solutions Specialist: Drive Customer Growth

Advance America, Cash Advance Centers, Inc.; Saint Augustine (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist (Full Time) to deliver outstanding customer service while driving branch sales goals. The role emphasizes customer acquisition, educating clients on loan terms, and maintaining accurate documentation.

You will work to grow the loan portfolio and participate in local marketing efforts. The position requires a strong customer-service orientation, detail focus, and the ability to work in a fast-paced

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent experience.
• One year of experience in sales, retail, banking, or collections preferred.
• Strong math skills and ability to count cash and manage transactions.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools.
• Deliver exceptional customer experience while managing growing loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Adhere to company policies, procedures, and regulatory requirements.
• Support branch financial objectives and performance metrics.

Skills

Sales

Customer service

Cash handling

Education

High School Diploma

Some college

Job description

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist (Full Time) to deliver outstanding customer service while driving branch sales goals. The role emphasizes customer acquisition, educating clients on loan terms, and maintaining accurate documentation.

You will work to grow the loan portfolio and participate in local marketing efforts. The position requires a strong customer-service orientation, detail focus, and the ability to work in a fast-paced