Loan Solutions Specialist: Customer Financing Expert

Jobtome

Brownsville (TX)

On-site

USD 42,000 - 66,000

Full time

14 days+

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Job summary

OneMain Financial in Brownsville, TX is seeking a Loan Sales Specialist to listen to customer needs and offer friendly, fast, and affordable financing options for life’s expenses. You will thrive in a competitive environment where hard work and dedication directly influence success.

The role offers professional development and advancement opportunities within a supportive team, with competitive compensation that recognizes both individual and branch achievements, plus incentives and benefits.

Qualifications

High School Diploma or GED required.
Sales, Collections or Customer Service experience preferred.
Bilingual in Spanish preferred.

Responsibilities

Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
Exceed customer expectations through ease, empathy and encouragement, delivering results related to goals.
Develop new connections and maintain ones by engaging customers throughout the loan process and lifecycle, presenting tailored solutions.
Manage the life cycle of loans, including collections activities while complying with laws and regulations.
Engage with customers and other departments through multiple channels: phone, email, chat and in-house systems.
Exhibit passion for achievement and a goal-oriented attitude to drive results.
Educate customers on optional insurance products, ensuring understanding of loans, terms and options.