Loan Solutions Specialist: Customer Care & Sales

Lendmark Financial Services LLC; Twin Falls (ID); On-site; USD 42,000 - 62,000; Full time

Job summary

Lendmark Financial Services in Twin Falls, Idaho is seeking a Loan Consultant II to provide exceptional customer experience while delivering personal loan solutions. You will build a local customer base through sales, loan extensions, and referrals from merchants.

The role emphasizes accurate processing, compliance with lending policies, and attainment of monthly goals. You will handle payments, verify information, and close loans while delivering friendly service in an office environment.

Qualifications

• High School diploma or GED required.
• 2–4+ years consumer finance or related experience.
• Excellent communication and customer service skills.

Responsibilities

• Greet and assist customers entering the office and by phone.
• Process payments and verify employment/credit information.
• Approve loans within lending limits and close loans.
• Handle account activities including collections calls.
• Market branch products and services to individuals.
• Prepare reports and maintain required documentation.

Skills

Customer service

Cash handling

Communication skills

Microsoft Windows/Excel/Word

Bilingual Spanish/English

Education

High School Diploma or GED

Associates or Bachelor's Degree

Tools

Excel

Word

Windows OS

Job description

Lendmark Financial Services in Twin Falls, Idaho is seeking a Loan Consultant II to provide exceptional customer experience while delivering personal loan solutions. You will build a local customer base through sales, loan extensions, and referrals from merchants.

The role emphasizes accurate processing, compliance with lending policies, and attainment of monthly goals. You will handle payments, verify information, and close loans while delivering friendly service in an office environment.