Loan Solutions Specialist — Customer Care & Sales

Lendmark Financial Services LLC; Petunia (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

401(k)

Life insurance

Long-term disability

Tuition assistance

Employee assistance program

Job summary

Lendmark Financial Services LLC is hiring a Loan Consultant I to deliver exceptional customer experience while offering personal loan solutions. The role focuses on building a customer base through sales, loan extension and merchant referrals, meeting monthly goals, and maintaining accurate records.

The position requires strong communication and cash handling skills, with a preference for bilingual Spanish/English. Office environment with potential incentives based on performance.

Qualifications

• High School Diploma or GED required.
• 0-2 years consumer finance or related experience.
• Cash handling; computer skills; customer service skills.
• Ability to work with minimum supervision.
• Excellent communication skills.

Responsibilities

• Greet, assist and solicit individuals entering the office or calling by phone.
• Process payments and loan verifications; record information.
• Approve loans up to lending limits and complete closings.
• Market branch products and services to individuals.
• Handle account activities related to collections and maintain records.

Skills

Customer service

Communication

Sales

Cash handling

Education

High School Diploma or GED

Associates or Bachelor's Degree

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services LLC is hiring a Loan Consultant I to deliver exceptional customer experience while offering personal loan solutions. The role focuses on building a customer base through sales, loan extension and merchant referrals, meeting monthly goals, and maintaining accurate records.

The position requires strong communication and cash handling skills, with a preference for bilingual Spanish/English. Office environment with potential incentives based on performance.