Loan Solutions Specialist

OneMain Financial; Shepherdsville (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking Loan Sales Specialists in Shepherdsville, KY. You will listen to customer needs and present financing options, guiding borrowers through the loan process.

This role emphasizes customer service, opportunity for professional development, and competitive incentives tied to individual and branch goals.

Join a long-standing company with a history since 1912 and a nationwide network of branches offering growth into leadership roles.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to fast-paced, dynamic role.
• Exceed customer expectations with empathy and results toward goals.
• Develop new connections and nurture existing ones through the loan process.
• Manage loan lifecycle, including collections, while staying compliant.
• Engage customers across phone, email, chat, and in-house systems.
• Maintain a proactive, goal-oriented attitude.
• Educate customers on loan terms and optional insurance products.

Skills

Bilingual - Spanish

Sales experience

Customer service experience

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial is seeking Loan Sales Specialists in Shepherdsville, KY. You will listen to customer needs and present financing options, guiding borrowers through the loan process.

This role emphasizes customer service, opportunity for professional development, and competitive incentives tied to individual and branch goals.

Join a long-standing company with a history since 1912 and a nationwide network of branches offering growth into leadership roles.