Loan Solutions Advisor — Growth, Impact & Rewards

OneMain Financial; Florence (KY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Kentucky seeks a Loan Sales Specialist to assist customers with financing options and guide them through the loan lifecycle with empathy. This on-site role features a Monday–Friday schedule, with occasional extended hours including Saturdays, to meet branch goals.

The position offers competitive compensation with incentives, plus development and advancement opportunities within a supportive, compliant environment.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual in Spanish.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Spanish

Education

High School Diploma or GED

Job description

OneMain Financial in Kentucky seeks a Loan Sales Specialist to assist customers with financing options and guide them through the loan lifecycle with empathy. This on-site role features a Monday–Friday schedule, with occasional extended hours including Saturdays, to meet branch goals.

The position offers competitive compensation with incentives, plus development and advancement opportunities within a supportive, compliant environment.