Loan Solutions Specialist

OneMain Financial; Overland (MO); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Overland, MO is seeking a Loan Sales Specialist to engage customers, assess needs, and present financing options while guiding them through the loan life cycle on-site. The role offers competitive pay and opportunities for professional growth within a supportive environment.

Responsibilities emphasize multitasking, empathy, and collaboration across departments to meet branch goals while ensuring compliant, customer-first service.

Qualifications

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Experience in a fast-paced, customer-facing role is beneficial.

Responsibilities

• Effectively multitask and adapt to dynamic role demands with timely, efficient service.
• Exceed customer expectations through empathy and encouragement to meet individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process.
• Manage loan life cycle, including collections activities, while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Educate customers on optional insurance products and loan terms and options.

Skills

Customer service

Sales experience

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial in Overland, MO is seeking a Loan Sales Specialist to engage customers, assess needs, and present financing options while guiding them through the loan life cycle on-site. The role offers competitive pay and opportunities for professional growth within a supportive environment.

Responsibilities emphasize multitasking, empathy, and collaboration across departments to meet branch goals while ensuring compliant, customer-first service.