Loan Solutions Specialist

myhrhome; Hillsboro (OR); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee stock purchase plan

Job summary

OneMain Financial is hiring for a customer-focused role that supports loan sales and service across the customer lifecycle. You will interact with customers in person, by phone, and online to present solutions and ensure smooth processing.

The position offers a salary plus incentives, with opportunities to advance into leadership roles through robust training programs and career development.

Qualifications

• High School Diploma or GED required.
• Preferred: experience in sales, collections or customer service.
• Spanish bilingualism preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations with empathy and drive results.
• Engage customers throughout the loan process with tailored solutions.
• Manage loan life cycle, including collections and regulatory compliance.
• Communicate with customers and departments via phone, email, chat and in-house systems.
• Promote understanding of optional insurance products and loan terms.

Skills

Sales experience

Collections experience

Customer service experience

Spanish bilingual

Education

High School Diploma or GED

Job description

OneMain Financial is hiring for a customer-focused role that supports loan sales and service across the customer lifecycle. You will interact with customers in person, by phone, and online to present solutions and ensure smooth processing.

The position offers a salary plus incentives, with opportunities to advance into leadership roles through robust training programs and career development.