Loan Solutions Lead — Fast Financing Career Growth

OneMain Financial Group; Columbia (PA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with accessible financing. This role thrives in a competitive, supportive environment with opportunities for professional growth and advancement.

You will deliver empathetic customer care, manage loan lifecycles, and work across channels to meet branch goals while ensuring compliant practices. Strong communication and problem solving are essential.

Qualifications

• High School Diploma or GED is required.
• Sales, collections or customer service experience preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely, efficient service.
• Exceed customer expectations through empathy and encouragement to hit branch goals.
• Develop new connections and maintain relationships by engaging customers through the loan process.
• Manage loan life cycle including collections while complying with laws.
• Engage with customers via phone, email, chat and our systems.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with accessible financing. This role thrives in a competitive, supportive environment with opportunities for professional growth and advancement.

You will deliver empathetic customer care, manage loan lifecycles, and work across channels to meet branch goals while ensuring compliant practices. Strong communication and problem solving are essential.