Loan Solutions & Growth Advisor

OneMain Financial Group; Kettering (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with affordable financing solutions. The role emphasizes listening to needs, delivering friendly service, and supporting customers through the loan lifecycle on-site.

You will develop connections, meet branch targets, and participate in a comprehensive training program with advancement opportunities across leadership paths.

Qualifications

• High school diploma or GED required.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement; deliver results for individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and lifecycle; tailor solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while complying with applicable laws and regulations.
• Engage with customers and other departments via phone, email, chat, and our in-house systems.
• Exhibit passion for achievement; have an internal drive to succeed and a goal-oriented attitude.
• Educate customers on optional insurance products and ensure understanding of loans, terms, and options.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Multitasking

Communication

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with affordable financing solutions. The role emphasizes listening to needs, delivering friendly service, and supporting customers through the loan lifecycle on-site.

You will develop connections, meet branch targets, and participate in a comprehensive training program with advancement opportunities across leadership paths.