Loan Solutions Advisor — Growth & Impact

OneMain Financial Group; York (York County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteering time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access financing for life’s expenses through a supportive, high-energy team. You will develop client relationships, present tailored loan options, and guide customers through the process from application to funding.

The role emphasizes responsive service, adherence to regulations, and ongoing professional development with opportunities for advancement within the branch network.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands, ensuring timely and efficient service.
• Exceed customer expectations with ease, empathy and encouragement to achieve goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and lifecycle.
• Manage loan life cycle, including collections activities while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products and ensure understanding of loan terms and options.

Skills

Customer service

Sales

Collections

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access financing for life’s expenses through a supportive, high-energy team. You will develop client relationships, present tailored loan options, and guide customers through the process from application to funding.

The role emphasizes responsive service, adherence to regulations, and ongoing professional development with opportunities for advancement within the branch network.