Loan Solutions Consultant

OneMain Financial Group; Sedalia (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing options including

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain is hiring Loan Sales Specialists who empower customers by listening to their needs and offering access to friendly, fast, and affordable financing. You will thrive in a competitive environment with opportunities for growth and advancement across a nationwide branch network.

The role emphasizes customer service excellence, loan lifecycle management, and cross-functional collaboration through multiple channels, including phone, email, and in-house systems.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results for individual and branch goals.
• Develop connections and engage customers throughout the loan process and life cycle, offering tailored solutions.
• Manage the life cycle of loans, including collections activities, while maintaining compliance with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.

Skills

Spanish bilingual

Sales experience

Customer service

Education

High School Diploma or GED

Job description

OneMain is hiring Loan Sales Specialists who empower customers by listening to their needs and offering access to friendly, fast, and affordable financing. You will thrive in a competitive environment with opportunities for growth and advancement across a nationwide branch network.

The role emphasizes customer service excellence, loan lifecycle management, and cross-functional collaboration through multiple channels, including phone, email, and in-house systems.