Loan Solutions Consultant

OneMain Financial Group; Norman (OK); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

Job summary

OneMain Financial Group seeks a Loan Sales Specialist to empower customers by assessing needs and guiding them to accessible financing options. The role rewards hard work with competitive pay, incentives, and opportunities for advancement in a supportive environment.

You will build connections through multiple channels, manage loan life cycles, and educate customers on loan terms and optional insurance products. On-site, Monday–Friday with occasional extended hours, including Saturdays.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group seeks a Loan Sales Specialist to empower customers by assessing needs and guiding them to accessible financing options. The role rewards hard work with competitive pay, incentives, and opportunities for advancement in a supportive environment.

You will build connections through multiple channels, manage loan life cycles, and educate customers on loan terms and optional insurance products. On-site, Monday–Friday with occasional extended hours, including Saturdays.