Loan Solutions Advisor

myhrhome; Indianapolis (IN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers with clear loan options and a smooth lifecycle experience. You’ll work on-site, engage across channels, and drive branch goals while delivering friendly, fast and affordable financing solutions.

The role emphasizes empathy, multitasking, and a proactive approach to opportunities and cross-selling insurance products when appropriate, with pathways to leadership and professional growth.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands, ensuring timely service.
• Exceed customer expectations through empathy and results tied to goals.
• Develop new connections and maintain relationships by offering tailored loan solutions.
• Manage loan life cycle, including collections, in compliance with laws and regs.
• Engage customers and departments via phone, email, chat, and in-house systems.
• Demonstrate internal drive, achievement orientation and goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers with clear loan options and a smooth lifecycle experience. You’ll work on-site, engage across channels, and drive branch goals while delivering friendly, fast and affordable financing solutions.

The role emphasizes empathy, multitasking, and a proactive approach to opportunities and cross-selling insurance products when appropriate, with pathways to leadership and professional growth.