Loan Solutions Advisor: Growth & Advancement

Jobtome; Santa Fe (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% 401(k) matching

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial seeks a Loan Sales Specialist to listen to customers’ needs and present financing options. The role rewards performance with competitive pay, benefits and opportunities for advancement in a supportive environment.

You will handle inquiries across phone, email, and chat, building relationships through the loan lifecycle and delivering tailored solutions while ensuring regulatory compliance. An on-site schedule may include occasional extended hours.

Qualifications

• High School Diploma or GED completed.
• Preferred: sales, collections, or customer service background.
• Spanish language skills preferred.

Responsibilities

• Multitask and adapt to dynamic demands while delivering timely service.
• Exceed customer expectations with empathy and product knowledge to meet branch goals.
• Develop new connections and nurture existing ones through the loan process, offering tailored solutions.
• Manage loan lifecycle, including collections, in compliance with laws and regulations.
• Engage customers via phone, email, chat, and in-house systems.
• Maintain an achievement drive and goal orientation.
• Educate customers on loan terms and optional insurance products.

Skills

Customer service

Sales experience

Collections experience

Communication skills

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial seeks a Loan Sales Specialist to listen to customers’ needs and present financing options. The role rewards performance with competitive pay, benefits and opportunities for advancement in a supportive environment.

You will handle inquiries across phone, email, and chat, building relationships through the loan lifecycle and delivering tailored solutions while ensuring regulatory compliance. An on-site schedule may include occasional extended hours.