Loan Solutions Advisor – Growth & Rewards

Jobtome; North Carolina; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to help customers access financing with friendly, fast service. You will listen to needs, present tailored loan options, and guide clients through the process in a competitive, growth-oriented environment.

The role offers professional development, incentives, and benefits, including health and retirement plans, paid time off, and opportunities to advance to leadership roles. On-site schedule is Monday–Friday with occasional extended hours.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Multitasking

Customer service

Sales experience

Communication

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to help customers access financing with friendly, fast service. You will listen to needs, present tailored loan options, and guide clients through the process in a competitive, growth-oriented environment.

The role offers professional development, incentives, and benefits, including health and retirement plans, paid time off, and opportunities to advance to leadership roles. On-site schedule is Monday–Friday with occasional extended hours.