Loan Solutions Advisor — Drive Financing & Customer Impact

OneMain Financial; Saint Augustine (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Job summary

OneMain Financial is hiring a Loan Sales Specialist in the United States. You will help customers access affordable financing for life’s expenses, delivering friendly, fast service in a competitive environment.

Daily duties include managing multiple tasks, guiding customers through loan processes, and ensuring compliance. The role offers professional development, incentive-based pay, and opportunities to advance into leadership positions within a supportive team.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual - Spanish.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely, efficient service.
• Exceed customer expectations with empathy and results toward goals.
• Develop new connections and maintain relationships throughout the loan process.
• Manage loan lifecycle including collections while complying with laws.
• Engage customers and other departments via phone, email, chat, and in-house systems.
• Exhibit drive to achieve and stay goal-oriented.
• Educate customers on insurance options and loan terms.

Skills

Sales

Collections

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist in the United States. You will help customers access affordable financing for life’s expenses, delivering friendly, fast service in a competitive environment.

Daily duties include managing multiple tasks, guiding customers through loan processes, and ensuring compliance. The role offers professional development, incentive-based pay, and opportunities to advance into leadership positions within a supportive team.