Loan Solutions Advisor

Jobtome; New Orleans (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in the United States. The role emphasizes listening to customer needs and providing access to friendly, fast, and affordable financing for life’s expenses. The position offers competitive compensation with incentives and opportunities for advancement.

The role involves multitasking across channels, educating customers on loan terms and optional insurances, and working toward branch goals in a supportive environment.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual in Spanish.

Responsibilities

• Multitask effectively to meet the role's dynamic demands.
• Exceed customer expectations with ease, empathy and encouragement, achieving individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and lifecycle, offering tailored solutions.
• Manage the loan lifecycle, including collections, while ensuring compliance with laws and regulations.
• Engage with customers and other teams via phone, email, chat, and our in-house systems.
• Demonstrate passion for achievement with internal drive and goal orientation.
• Educate customers on optional insurance products, ensuring understanding of loans, terms, and options.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in the United States. The role emphasizes listening to customer needs and providing access to friendly, fast, and affordable financing for life’s expenses. The position offers competitive compensation with incentives and opportunities for advancement.

The role involves multitasking across channels, educating customers on loan terms and optional insurances, and working toward branch goals in a supportive environment.