Loan Solutions Advisor

OneMain Financial Group; Chandler (AZ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Job summary

OneMain is seeking a Loan Sales Specialist to help customers access affordable financing and support them through the loan lifecycle. The role rewards hard work with advancement opportunities in a supportive environment, including competitive pay and incentives.

Responsibilities include multitasking, exceeding customer expectations, developing client connections, managing loan cycles with compliance, and educating customers on loan terms and optional insurance products.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Spanish bilingual ability a plus.

Responsibilities

• multitask and adapt to dynamic role demands for timely service.
• Exceed customer expectations with empathy and encouragement to meet branch goals.
• Develop new connections and maintain relationships through the loan process with tailored solutions.
• Manage the life cycle of loans, including collections activities while complying with laws.
• Engage customers and departments via phone, email, chat and in-house systems.
• Show passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual Spanish

Strong communication

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to help customers access affordable financing and support them through the loan lifecycle. The role rewards hard work with advancement opportunities in a supportive environment, including competitive pay and incentives.

Responsibilities include multitasking, exceeding customer expectations, developing client connections, managing loan cycles with compliance, and educating customers on loan terms and optional insurance products.